To ensure your package arrives safely and on time, we’ve outlined our delivery guidelines below. Please review them carefully to help us process and ship your order smoothly.
Shipping Options
- Standard Delivery: Estimated delivery takes 14-16 business days. Delivery times may vary based on your location and the carrier’s schedule.
- Express Delivery: Estimated delivery takes 7-10 business days. Delivery times may vary depending on your location and the carrier’s schedule.
- Carrier Partners: We work with trusted international carriers like DHL, FedEx, and USPS to ship your orders.
Shipping Fees
- Standard Delivery Fees: Fees are calculated based on the package’s weight and size. The exact cost will be shown during checkout.
- Express Delivery Fees: Fees are calculated based on the package’s weight and size. The exact cost will be shown during checkout.
- Free Shipping: Free shipping may be offered during special promotions or for orders that meet a minimum purchase requirement.
Customs and Taxes
For international shipments, customers are responsible for any import duties, taxes, or fees imposed by their country.
Tracking Your Package
- Tracking Information: Once your order ships, you’ll receive an email with tracking details. Use the provided link or visit the carrier’s website to monitor your package in real time.
- Delivery Problems: If your package is delayed or lost, contact us immediately. We’ll work with the carrier to resolve the issue promptly.
Key Reminders
- Delivery Area Limits: Express delivery may not be available for some remote locations. Confirm availability with us before placing your order.
- Unavoidable Delays: Factors like customs inspections, holidays, or severe weather may cause unexpected delays.
Need Help?
If you have questions or special requests, don’t hesitate to reach out to our customer service team. We’re here to help!
